COVID-19 Information for ICS Mortgages Customers

We are monitoring the COVID-19 public health crisis closely and we have contingency plans in place. The safety and welfare of our colleagues and customers is our priority at all times. Customers should contact us if they need assistance as we have dedicated supports in place to help for customers financially affected by COVID-19.

A Guide to the Covid-19 payment break.

Supports for customers impacted by COVID-19.

For customers affected by COVID-19 and who need to talk to us about a 3 month repayment break please call our customer service team on 0818 542 542 or email us at

Owner Occupier Customers - If you are looking to avail of a 3 month mortgage repayment break as a direct result of COVID-19 please download this form, complete and return it to

Buy to Let Customers - If you are looking to avail of a 3 month mortgage repayment break as a direct result of COVID-19 please download, complete and return this form to 

What is a repayment break?

With a 3 month repayment break you will not have to make any monthly mortgage payments for up to three months.
However, it’s important to remember that you still owe that money and the interest on your mortgage still accrues during the repayment break.

Impact to your mortgage contract

This repayment break will increase your monthly mortgage repayments following the three-month period. Full details of this will be provided to you in the Letter of Variation to your contract.

A typical worked example:

A customer who has a mortgage of €300,000 over a 25-year term, on a 3.5% interest rate

Current monthly repayments = €1,502

After 4 years and 9 months the customer takes a 3-month mortgage repayment break

At start of year 5 they commence monthly repayments again

Their monthly mortgage repayment increases to €1,528

This is an increase of €26 per month. The repayment increases to ensure that the loan is still repaid by the agreed maturity date.

Useful links

Stay safe and take care

From all the ICS Mortgages Team