Accessibility Statement

At ICS Mortgages, we are committed to ensuring that our products, services, and digital platforms are accessible to all users. This statement has been prepared in accordance with the European Accessibility Act (EAA).

Our Commitment

We aim to deliver our website in line with the Web Content Accessibility Guidelines (WCAG) developed by the World Wide Web Consortium (W3C). Our goal is to achieve and maintain compliance at WCAG 2.1 Level AA, and wherever possible, strive towards AAA standards.

Accessibility Features on Our Website

  • Proper Headings & Structure
    Content is organised with clear headings, lists, and logical groupings to support navigation by screen readers and other assistive technologies.

  • Keyboard & Tab Navigation
    Our site can be navigated using only a keyboard, supporting users with mobility impairments.

  • Readable & Resizable Text
    Text can be resized up to 200% without loss of functionality or readability, and the layout of site content remains intact.

  • Colour & Contrast
    Pages are designed in accordance with WCAG contrast requirements. The site remains readable and functional in grayscale mode without loss of information or content.

  • Consistent Navigation & Links
    Navigation menus are consistent across the site, and link text is descriptive to make destinations clear for screen reader users.

Document Accessibility

  • Documents & Assistive Technology Compatibility
    Customer documents (such as PDFs) that are compatible with screen readers and other assistive technologies are available on request from your lending manager or broker.

Continuous Improvement

Accessibility is an ongoing priority for ICS Mortgages. We will regularly review our websites and digital materials against WCAG standards